Delete your account

From the app

Settings → Account → Delete account.

This is the fastest way, and it takes effect immediately.

Without the app

Email support@hime.ai from the address on the account, with the subject “Delete my account”. We’ll confirm and start the deletion.

We reply to every one of these. If you don’t hear back, send it again.

What happens

Your account is marked for deletion straight away. You’re signed out everywhere and your agents stop working.

Thirty days later, everything is permanently deleted: tasks, events, notes, bookmarks, files, your journal, your projects, your credential vault, your devices and your agent links. It is not recoverable after that point.

Signing back in during those thirty days cancels the deletion, and everything is as you left it. This is deliberate. It gives you a way back if you change your mind, or if someone else did this.

What isn’t deleted

A small record that your account existed and was deleted, so that installations that were offline at the time know to remove their copy of your data when they reconnect.

Records we’re required to keep, such as payment and tax records for purchases you made. These are held by our payment providers, not in the app, and contain no content from your workspace.

Crash reports that were already collected. These carry no account identifier and can’t be traced back to you.

Before you go

If you want a copy of your data first, email support@hime.ai and ask, and we’ll put one together for you by hand. Do that before deleting.

If the problem is something we could fix, we’d rather hear about it: support@hime.ai.